HAVE ANY QUESTIONS?
Frequently asked questions
If you have more questions or need help, don’t hesitate to reach out. Our team is ready to assist you with all your tire needs.
What is ET Express Tire Mobile, and what services do you offer?
ET Express Tire Mobile is a mobile tire service offering a full range of solutions right at your location, including tire sales and installation, repairs, regular maintenance, balancing, alignment, and seasonal tire changes. We also provide custom tire services for unique vehicle needs and comprehensive fleet tire management for businesses.
What is ET Express Tire Mobile’s service area?
ET Express Tire Mobile operates primarily in Montgomery County, MD, and the surrounding areas, which include parts of Washington, D.C., and Northern Virginia. To find out if we service your specific location, please visit our website or contact our customer service for more information.
What brands of tires do you carry?
We carry a diverse range of tire brands to meet various customer needs and preferences. Our selection includes renowned brands like Michelin, Bridgestone, Goodyear, Pirelli, Continental, and many others. We are dedicated to helping you find the right tires that suit your vehicle and driving style.
Can I schedule an appointment online for tire services?
Absolutely! You can conveniently schedule your tire service appointment online through our website. Just visit our booking platform, select the service you need, choose a date and time that works for you, and we will be ready to assist you at your location.
What payment methods do you accept?
ET Express Tire Mobile accepts all major U.S. credit and debit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we offer flexible financing options through Acima – The No Credit Option, allowing you to manage payments with ease.
What sets ET Express Tire Mobile apart from other tire services?
ET Express Tire Mobile stands out due to our commitment to exceptional customer service, the convenience of mobile service, and a diverse selection of high-quality tire brands. Our experienced team prioritizes safety, value, and complete customer satisfaction, ensuring a hassle-free experience from start to finish.
How do I prepare for my appointment?
To prepare for your appointment, please ensure there is ample space around your vehicle for our technician to work safely. Remove any obstacles and make sure the area is clear. If your vehicle has locking lug nuts, please have the key available for our technician.
How do I cancel a booked appointment?
If you need to cancel your appointment, please contact us as soon as possible. We offer flexible rescheduling options, but please note that our Mobile Service Call Fee is non-refundable. Refunds for any other prepaid services will be processed within 24 hours.
What types of vehicles do you work on?
We provide tire services for a wide variety of vehicles, including cars, trucks, minivans, SUVs, and some trailers. Our knowledgeable team is also equipped to service electric vehicles, including Tesla models, ensuring all types of vehicles receive the attention they need.
How quickly can you come for a tire repair?
We aim to provide same-day service whenever possible, depending on demand and your location. For the fastest response and to check availability, please call us directly at (301) 605-0139.
Is mobile tire service more expensive than a traditional shop?
Our pricing is competitive with traditional tire shops, and we believe the value of our mobile service is exceptional. With ET Express Tire Mobile, you save time and avoid the hassle of traveling to a shop while often receiving quicker turnaround times, making it a smart choice for tire service.
